Kate Lewis-Lakin

Senior Managing Associate, Operations @Hagerty Consulting

Evanston, IL, US

Managed implementation of new professional services automation system (Upland PSA) for consulting company with 800+ employees and contractors across the country- Improved processes for time and expense entry and approval, client invoicing, user onboarding and offboarding, and internal business analytics through implementation of Upland PSA- Ongoing administrator of Upland PSA system: managing internal support email, implementing further system improvements and rolling out new features.

John Glenn School of Public Affairs at The Ohio State University

Master’s Degree

Ohio Wesleyan University

Bachelor’s Degree