Kevin T.

Experience

1. Area Operation Manager

   Amazon

   Jan 2024 — Present · Irvine, CA, US

   Manage a team of 80+ associates in daily operations like Shipping, Receiving, Packing, Order Processing, Routing, Inventory and Auditing departments, while also being responsible for 2 team leads’ operational performance. • Spearheaded process optimization initiatives that resulted in a 12% reduction in Defects Per Million Opportunities (DPMO), improving product accuracy resulted in receiving the best in quality site across the whole Amazon SSD network. • Lead forecasting efforts by analyzing historical data to predict future demand and optimize staffing levels, reducing inferred time by operating a balanced and efficient shift while meeting all shift goals in different departments. • Support all safety programs in related to OSHA compliance, conducting regular audits and training sessions to maintain a safety-first culture, reducing workplace accidents by 9% since July 2024. • Create and foster partnerships with nonprofit organizations such as PreZero and Families Forward to have a positive impact on local community and waste reduction in the warehouse. • Leverage advanced analytics to monitor and adapt to consumer behavior, driving strategic changes and improving service delivery in a fully online operational environment.

Education

• University of California, Merced

  Bachelor of Science - BS, Management in Business and Economics

• University of California, Merced

  Bachelor of Science - BS, Management and Business Economics