Ken Ngo

Assistant Store Director @Burberry

Costa Mesa, CA, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Sep 2025 — Present

Assistant Store Director @Burberry

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Costa Mesa, CA, US

SKILLS

HiringRetail SalesLeadershipRetailCustomer ExperienceSales OperationsCustomer RetentionStore OperationsCustomer ServiceInventory ManagementDriving ResultsProfitSales ManagementManagementTeam BuildingCustomer SatisfactionTrainingSalesEmployee Training

ABOUT KEN NGO

Positive, motivated, and ultra ambitious people leader. Has a proven history of immediate impact and improvement to sales volume, guest experience, and recruiting & training. Career Accomplishments *Store Director at Bottega VenetaCurrently comping 2021 sales volume by 46%#4 store in Midwest Region total volume compared to LY#1 store in the World in OMNI sales percent to plan Comped 2020 sales volume by 123%(Best sales year since 2017)*Assistant Director at Tiffany & CoManage Fine Jewelry Department Manage Patek Philippe x Tiffany & Co collection Curating breakfast at Tiffany’s for VIP clients Customer Experience Manager *Director for Rolex and TourneauComped 2017 sale numbers by 20%Combined plus in sales for 2018*BCBG Multi shop manager #1 shop in volume in district 20••••18#4 and #16 shop in the company percent to sales plan#1 shrink results in the company 20••••18 *Zales the Diamond store5 out of 5 standards for fiscal year 2017#1 volume store in the San Francisco Valley market 20••••17 Gemmie award winner for most consistent sales performance 5 out of 5 Standards for fiscal year 2016#1 store percent over plan for San Francisco Bay South District#2 store in the West Coast percent over sales plan 4 out of 5 KPI \"now called standards\" for fiscal year 2015.#1 in the company in repairs for December 2015.

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