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General Manager @Burberry
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WORK HISTORY
General Manager @Burberry
Scottsdale, AZ, US
Forecasted sales & managed budget and expenses to exceed profit expectations- Developed personal relationships with top clients in partnership with assigned client advisor- Drove strong clientele & appointment business to outperform client retention & repeat spend goals- Balanced commercial needs of the business with creative aspect of VM to achieve business targets- Consistently navigated and embraced change in Brand direction and company strategies- Partnered with corporate merchants to improve store assortment and allocations- Delivered consistent positive sales results that continually outperform company & market performances- Trained and onboarded new managers as Regional Onboarding Manager and host store- Multi-store experience through traveling frequently to train managers and their staffs throughout the West coast region- Generated new ideas to improve Operational efficiency throughout the region and company- Collaborated across department boundaries on task force projects to improve ways of working- Implemented succession & networking plans to develop, promote and transfer team members
EDUCATION
Northwestern Michigan College
Business Administration
ABOUT BRANDEN PLANT
Experienced retail manager with proven ability in turning around under-performing stores, creating and driving clientele and retention programs, reducing shrink and increasing sales and profitability. Focus is on positive reinforcement, but still holding team members accountable for their performances. I set clear and measurable expectations and goals and follow though accordingly.Specialties: Client relationship building and driving repeat business, Coaching and motivating, networking and recruiting, retail apparel store budgeting and forecasting
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