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Contact Center Agent @Air New Zealand
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WORK HISTORY
Contact Center Agent @Air New Zealand
Auckland, NZ
SKILLS
ABOUT KAY RODGERS
I am experienced in small business and customer service and have built exceptional relationships with customers and business professionals over my years of owning, operating and managing businesses. I have partnered in 3 businesses, helping build two of these from nothing, one of which is currently owned and operated within the family, and helped build the third to success. I have been privileged to have been able to network with many people throughout a New Zealand wide network - the i-SITE Information Centres. I have been involved in the tourism industry, in a number of forms, as well as customer service and office admin which has given me a wide ranging skill level I am extremely knowledgeable and experienced in the customer service field, showing empathy and consideration, whilst having considerable knowledge and experience in small business, including accounts, admin and management with up to 7 staff over two offices, teaching computer systems to staff, applying web based regional promotion and creating our social media sites.
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