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Francis Smith

Customer Interactions Manager @Air New Zealand

Auckland, NZ
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Aug 2022 — Present

Customer Interactions Manager @Air New Zealand

NZ

EDUCATION

2000 — 2004

Dilworth Senior School

NCEA Level three (University entrance)

SKILLS

LeadershipCash Handling ExperienceCrmCustomer-Focused SalesLong-Term Customer RelationshipsCoachingContact CentersAccount ManagementBusiness DevelopmentCall CentersSocial MediaDirect SalesCash ManagementEntrepreneurshipCustomer Relationship Management (Crm)Online AdvertisingSales ManagementBusiness StrategySalesforce.comManagementAdvertisingMicrosoft ExcelMarketing StrategyMarketingCall Center MangementMicrosoft WordTeam LeadershipHighly Motivated Self-StarterCustomer SupportCustomer ServiceRosteringTrainingCustomer SatisfactionNew Business DevelopmentSalesCustomer ExperienceTeam Management

ABOUT FRANCIS SMITH

Senior Contact Centre and Customer Experience Leader with 15+ years’ experience leading…

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