Kawana R.

IT Analyst-hr @Worldwide Flight Services (WFS)

US

Collaborates with the HR Department to define requirements, evaluate potential solutions and define future state business processes. • Create analysis artifacts and deliverables such as business requirements, user stories, functional requirements, and business rules. • Learn the HR systems to make recommendations and support software enhancements. • Gather and analyze information, formulate and test hypotheses, and communicate recommendations. • Support creating and executing test cases. • Ensure new ideas and change requests represent what the user community requires to work more efficiently and is aligned with the business goals. • Ensures HR applications are seamlessly integrated with the organization’s software application suite. • Supports Project Managers with managing project scope, change control, key value drivers, and critical outcomes for assigned IT projects. • Communicate effectively with stakeholders throughout a project lifecycle. • Represent the HR department and company when communicating to vendors and software implementors. • Identifies project risks and supports mitigation plans. • Develops training materials for end users and facilitates applicable training on new applications. • Builds a strong network and collaborates across the organization. • Develops and maintains current knowledge of the HR business area.

Keller Graduate School of Management of DeVry University

Masters of Arts, Human Resource Management

University of Memphis

Bachelors of Business Administration, Management Information Systems