Katie Bancroft
Technical Account Manager Int @Blue Yonder
Newbury, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jul 2020 — Present
Technical Account Manager Int @Blue Yonder
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Bracknell, GB
SKILLS
Staff DevelopmentStaff ProgressionService Desk ManagementStaff RetentionService DeskHelp Desk SupportCall CentersTeam LeadershipStaff TrainingTroubleshootingIT Service ManagementManagementTechnical SupportIncident ManagementProcess ImprovementDisaster RecoveryTeam MotivationProblem SolvingSystem AdministrationContinuous ImprovementCustomer SatisfactionSoftware DocumentationHardwareSoftware InstallationOperating SystemsMobile DevicesManaged ServicesSlaChange ManagementService DeliveryProblem ManagementKey Performance IndicatorsPerformance AppraisalHigh Performance TeamsFirst Time FixCustomer SupportCustomer ServiceProject DeliveryCloud ComputingSaas
ABOUT KATIE BANCROFT
Technically aware, communicative and diligent Technical Account Manager, also possessing…
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