Katie Settlecowski
- Role
- Director of Sales & Claims Training & Development at GEICO
- Location
- New Market, MD, US
- LinkedIn followers
- 500 followers
About Katie Settlecowski
Results-oriented, professional with 11 years of experience in leadership development…
Experience
Director of Sales & Claims Training & Development
Aug 2021 — Present
Expanded learning and development position to include oversight of Sales and Claims training. Implemented thoughtful training solutions to improve business KPIs. Skilled in implementing training solutions, performance improvement, L&D strategy, virtual learning, and analyzing and prioritizing development needs-Managed the creation of new hire training content across eleven program roles for over associates hired across Claims and Sales each year-Developed remote learning structure to onboard 100 associates at a time to new roles using minimal training resources-Supported CRM implementation through interactive microlearning content to improve productivity, execution, and customer satisfaction KPIs.
Education
University of Arizona
Bachelor of Business Administration - BBA, Business Administration and Management, General
2006 — 2010
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