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Infrastructure Project Manager @Firstbank
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WORK HISTORY
Infrastructure Project Manager @Firstbank
US
Lead IT initiatives in an Agile environment to deliver business-critical solutions with minimal disruption to operations.• Deployed Scrum methodology for the Platform Applications team, maintaining over 80% Sprint Completion Rate while supporting live production systems.• Successfully planned and executed a seamless mainframe service provider migration within strict outage windows, ensuring zero production impact.• Managed major infrastructure initiatives, including Oracle 12c upgrade and Windows Server 2012 end-of-life remediation, with zero unplanned outages.• Led Infrastructure and Operations Disaster Recovery planning and execution, enhancing business continuity and reducing recovery time objectives (RTOs).
EDUCATION
Central Connecticut State University
BS
SKILLS
ABOUT KATHY HEIL
Accomplished and results-driven Senior IT Project Manager with extensive cross-functional…
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