Katherine Creech

Vice President Business Services @Sparklight

Phoenix, AZ, US
MOBILE NUMBERS
+19•••••••25

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WORK HISTORY

Jan 2022 — Present

Vice President Business Services @Sparklight

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Phoenix, AZ, US

As VP of Business Services, I have responsibility for all sales and operations functions, including field, inside, retention, carrier, enterprise, fulfillment, billing, and customer care, along with product development and back-office systems.

EDUCATION

2018 — 2022

University of Phoenix

Doctorate, Organizational Leadership

1998 — 2000

Arizona State University

Bachelor's degree, Communication, General

2009 — 2011

University of Phoenix

Master’s Degree, Business Administration and Management, General

SKILLS

WirelessCustomer ExperienceCustomer RetentionBroadbandCustomer ServiceCustomer SatisfactionTrainingProcess ImprovementVoice Over Ip (Voip)Internet Protocol (Ip)Wireless TechnologiesContact CentersTelephonyAccount ManagementCall CentersBusiness DevelopmentTroubleshootingSalesVendor ManagementVoipDirect SalesLeadershipTelecommunicationsManagementTeam BuildingTeam Leadership

ABOUT KATHERINE CREECH

A FORWARD THINKING, RESULTS-DRIVEN BUSINESS SERVICES LEADER with a demonstrated history of developing and executing key business strategies to achieve long-term organizational success. A thought leader and innovator who engages cross-functionally, and effectively partners with others to collaboratively optimize business performance. A transformational people leader who develops highly successful teams to realize personal and company goal achievement.

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