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Start for FreeKarol Ptaszkowski
Senior Manager Field Service @IGT
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WORK HISTORY
Senior Manager Field Service @IGT
Managing 7 employees- Involved in hiring process- Assist with Supply Chain- Creating/updating and/or changing ISO processes - Product training- Remote Customer support – phone, email - technical and game related issues- Preparing and assist during the exhibitions across EMEA region.
EDUCATION
WSWFiT Bialystok
Physical education - Teacher
SKILLS
ABOUT KAROL PTASZKOWSKI
With over a decade of professional experience, I am currently a Senior Manager of Field Service at IGT, where I lead a team of seven employees and oversee critical operational functions. My core competencies include team management, business process optimization, and remote customer support, all executed with a commitment to excellence and collaboration. Aligned with IGT\'s mission of delivering superior gaming solutions, I strive to foster a culture of innovation and efficiency while enhancing customer satisfaction across the EMEA region. At IGT, I oversee team management, recruitment, ISO process development, and supply chain coordination, while providing technical and game-related support to customers remotely. My role also includes organizing product training and assisting with exhibitions across the EMEA region. By blending technical expertise with strong leadership and team-building skills, I work to ensure seamless operations and drive impactful results for the organization.
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