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Karen de Bruin Carlson

Vice President & General Manager @Mission Critical Partners

Green Bay, WI, US
MOBILE NUMBERS
+19•••••••79

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WORK HISTORY

Sep 2024 — Present

Vice President & General Manager @Mission Critical Partners

Lead strategic planning and execution of a managed service connecting PSAPs to alarm services, fostering a culture of excellence.• Collaborate with key stakeholders to design, deploy, and maintain the Automated Secure Alarm Protocol, ensuring seamless go-to-market efforts.• Achieve successful integration of MCP\'s core values into the service, driving accountability and trust within the organization.

EDUCATION

1983 — 1987

University of Wisconsin-Green Bay

Business Administration, Marketing, Communication Processes

SKILLS

Business DevelopmentBusiness IntelligenceProduct StrategyRequirements AnalysisCloud ComputingSolution SellingProgram ManagementWireless TechnologiesSix SigmaVendor ManagementSaasSecurityEnterprise SoftwareIntegrationAccount ManagementSoftware Project ManagementCrmTelecommunicationsProduct DevelopmentPmpBudgetsLeadershipCustomer ServiceStrategic PlanningAgileMobile DevicesProduct MarketingStrategySoftware DevelopmentProcess ImprovementProject PlanningCustomer RelationsTeam LeadershipSdlcAgile MethodologiesManagementQuality AssuranceAgile Project ManagementProduct ManagementCross-Functional Team Leadership

ABOUT KAREN DE BRUIN CARLSON

Customer-centric leader bringing strengths in developing and implementing solutions to complex public safety/emergency communications challenges with talent for extending company vision when developing strategies and implementing solutions. A trusted partner who cohesively balances customer perspectives, cross-company initiatives and competitive positioning, establishing initiatives that make a lasting difference and keep communities safe.

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