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Senior Information Communication Technology Engineer @UNICEF
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WORK HISTORY
Senior Information Communication Technology Engineer @UNICEF
New Delhi, IN
Directed IT operations across multiple field sites, achieving 99.9% uptime.Delivered training for 50+ staff, improving first-call resolution by 30%.Implemented Business Continuity Plans (BCP) to maintain IT service availability during regional disruptions.Aligned infrastructure with UNICEF’s global IT strategy.
EDUCATION
Chaudhary Charan Singh University
BCA, Computer
Dewan Institute Management studies
BCA, Network and System Administration/Administrator
ABOUT JYOTI RANA
With a Bachelor’s degree in Computer Applications from Chaudhary Charan Singh University,…
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