Jyoti Rana
Senior Information Communication Technology Engineer @UNICEF
Gurugram, IN
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MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jan 2024 — Present
Senior Information Communication Technology Engineer @UNICEF
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New Delhi, IN
Directed IT operations across multiple field sites, achieving 99.9% uptime.Delivered training for 50+ staff, improving first-call resolution by 30%.Implemented Business Continuity Plans (BCP) to maintain IT service availability during regional disruptions.Aligned infrastructure with UNICEF’s global IT strategy.
EDUCATION
N/A
Chaudhary Charan Singh University
BCA, Computer
2011 — 2014
Dewan Institute Management studies
BCA, Network and System Administration/Administrator
ABOUT JYOTI RANA
With a Bachelor’s degree in Computer Applications from Chaudhary Charan Singh University,…
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