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Start for FreeJulie Wright
Regional Director Quality @Brigade Health
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WORK HISTORY
Regional Director Quality @Brigade Health
Scope: Multi-site, multi-state - Hospice Quality & Compliance Oversight • Provide regional oversight of quality programs to ensure compliance with CMS Conditions of Participation, accrediting body standards (e.g, The Joint Commission, CHAP, ACHC), and applicable state and federal regulations. • Monitor, analyze, and trend quality metrics, audit findings, adverse events, complaints, and survey outcomes to identify risk and improvement opportunities. • Lead and support corrective action planning, including Plans of Correction. PIPsP, follow-up monitoring, and sustained compliance validation. • Serve as a regional resource for regulatory interpretation, guidance, and best practices. Survey Readiness & Regulatory Management • Lead ongoing survey readiness efforts across assigned sites, including mock surveys, tracer activities, document reviews, and staff preparedness. • Coordinate and support accreditation, licensure, and recertification surveys; act as a primary or secondary survey liaison as needed. • Ensure timely and accurate response to survey findings, complaints, audits, and regulatory inquiries. PI & QAPI • Oversee and standardize QAPI activities at the regional and site levels. • Ensure QAPI programs include meaningful aggregate data, trend analysis, comparative benchmarking, and actionable improvement initiatives. • Support development and monitoring of (PIPs) aligned with organizational priorities and regulatory expectations. Education & Collaboration • Educate and coach clinical and operational leaders on quality standards, documentation expectations, and risk mitigation strategies. • Partner with regional and site leadership to integrate quality initiatives into daily operations. • Support competency development • Ensure accuracy, timeliness, and integrity of quality documentation, audits, and reporting. • Prepare and present quality reports to regional leadership, governing bodies, and committees as required.
EDUCATION
Baker College Center for Graduate Studies
Master of Business Administration (M.B.A.), Health Care Administration
University of Maryland Baltimore
BSN, Nursing
ABOUT JULIE WRIGHT
Dedicated to Elevating Patient Outcomes Through Strategic Quality InitiativesAs a seasoned Director of Quality Improvement in the dynamic healthcare sector, I am passionate about driving transformative change that directly enhances patient care, operational efficiency, and organizational performance.With rich experience, I have honed my skills in implementing evidence-based quality improvement strategies that optimize clinical workflows and ensure compliance with regulatory standards. My expertise spans quality assessment, process optimization, and performance metrics analysis, enabling me to identify key areas for enhancement and implement sustainable solutions.Key Accomplishments:• Led Quality Assurance Performance Improvement (QAPI) Team and managed annual Performance Improvement Projects to maintain exceptional care standards, reflected in a 4.5 Stars Outcomes/Process and 5 Stars HHCAPS rating by CMS.• Achieved a 62% to 88% increase in CMS Value-Based Purchasing in 8 months to secure the highest level of reimbursement for the agency.• Improved CMS star rating from 2 to 3 stars in one year signifying enhanced quality of patient care and service delivery.• Supervised and mentored 100+ staff members to foster a culture of excellence and continuous improvement in patient care.• Pioneered a Palliative Care program, scaling from a pilot study to 685 patient consults within four fiscal years.I thrive in collaborative environments, fostering strong partnerships with clinical staff, executives, and regulatory bodies to align quality goals with strategic objectives. My commitment to excellence and innovation drives me to continuously seek opportunities for improvement and deliver measurable results.Let\'s connect to discuss how I can contribute to advancing quality standards and achieving excellence in your healthcare organization.
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