Julián E. Boeira
Aftersales Business Product Manager @PACCAR
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WORK HISTORY
Aftersales Business Product Manager @PACCAR
Responsible for managing the PACCAR Global strategic vision for Aftersales integrated diagnostics, collaborating with technical teams to identify and implement innovative solutions that align with the vision.• Work across multiple organizations within PACCAR divisions to gain insights into market fit, customer needs, and business goals, enabling the establishment of a common business case for the development of on and off-board diagnostics tools.• Drive the strategic direction of the Aftersales integrated diagnostics program, serving as the instrumental force behind forging partnerships and delivering cutting-edge diagnostic solutions that enhance the aftersales experience for our customers.• Continuously monitor market trends and competitor activities to stay ahead of industry developments in diagnostics technology, ensuring our offerings remain at the forefront of the market.• Collaborate with cross-functional teams to seamlessly integrate diagnostic solutions into existing processes and systems, ensuring a smooth implementation and adoption by internal stakeholders.• Foster and maintain strong relationships with key stakeholders, including internal teams, external partners, and customers, ensuring alignment and satisfaction throughout the product development lifecycle.• Drive the product roadmap, prioritizing features and enhancements based on customer feedback, market demands, and business objectives.• Continuously seek opportunities for innovation and improvement, driving the evolution of our Aftersales integrated diagnostics offerings to meet the changing needs of our customers and industry.
EDUCATION
Pontifícia Universidade Católica do Paraná
Master's degree
Universidade Positivo
MBA of business management
Universidade Tecnológica Federal do Paraná
Master's degree
Universidad San Francisco de Quito
Bacharelado em Engenharia
ABOUT JULIÁN E. BOEIRA
I am an Aftersales and Customer Experience professional with extensive international…
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