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Juan Ramón Tejada
Professional Services Program Manager @Infoblox
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WORK HISTORY
Professional Services Program Manager @Infoblox
EDUCATION
Escuela Superior de Ingeniería Mecánica y Eléctrica
Bachelor's degree, Electrical, Electronics and Communications Engineering
Centro de Investigacion en Computacion (IPN)
Master's degree, Computer Science
ABOUT JUAN RAMÓN TEJADA
Senior Delivery Manager, Technical Program Manager & Delivery Leader PMP® | ITIL® | SaFe CertifiedResults-oriented IT leader with over 25 years of experience directing complex software projects, creating scalable technical solutions, and managing full-cycle mobile and web application development. I specialize in bridging the gap between business requirements and technical execution, ensuring high-quality delivery in enterprise environments.Core Competencies• Project & Delivery Management: Expert in PMP and Agile (Scrum) methodologies, overseeing the entire SDLC from conception to deployment.• Service Management: Extensive background in L2 and L3 support, ITIL processes, and multi-tier service delivery.• Team Leadership: Proven track record in building and leading distributed, cross-functional teams, including talent acquisition and professional development.• Strategic Solutions: Experienced in pre-sales, business process modeling (BPM), and technical architecture for core banking, POS systems, and logistics.Technical Expertise• Enterprise Architecture: J2EE, Spring, Hibernate, WebSphere, WebLogic, SOA, and Design Patterns.• Cloud & Infrastructure: Docker, Kubernetes (K8s), Unix Systems, and Network Infrastructure.• Database Management: Oracle, DB2, PostgreSQL, MySQL, and PL/SQL.• Mobile Development: End-to-end development and publication of mobile applications.Key Skills (Skills Section)• Management: Technical Program Management (TPM), Delivery Management, Risk Mitigation, Team Cohesion, Strategic Planning.• Functional: Core Banking, POS Sales, Inventory Management, Logistics, BPM.• Methodologies: PMP, ITIL, Scrum, RUP, UML.• Tools/Tech: Jira, Java, JSF, JMS, Web Services.NET, Sybase.
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