Jowanda Gilchrist
Leadership development
- Role
- on the Job Training Manager Bank of America at Sykes
- Location
- Montgomery, AL, US
- LinkedIn followers
- 500 followers
About Jowanda Gilchrist
Goal driven professional specializing in people building. Over 20 years of call center…
Experience
on the Job Training Manager Bank of America
Feb 2015 — Present
Motivate and support the development of 14 coaches as well as 25-40 trainees. Facilitate a learning environment that promotes growth, value, successful retention and execution of information trained with integrity and accountability. Taking all metrics and retention expectations into account without compromising company core values. I facilitate success!
Skills
- Credit Analysis
- Vendor Management
- Sql
- Visio
- Strategic Planning
- Leadership
- Microsoft Office
- Financial Analysis
- Mortgage Lending
- Financial Risk
- Business Analysis
- Event Planning
- Commercial Banking
- Analysis
- Portfolio Management
- Loans
- Retail Banking
- Credit
- Microsoft Sql Server
- Microsoft Word
- Credit Risk
- Customer Service
- Public Speaking
- Sdlc
- Social Media
- Disaster Recovery
- Powerpoint
- Banking
- Risk Management
- Management
- Team Building
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