Jose George Purekal

Technical Lead - Infrastructure Operations @Woolworths Group

Sydney, AU

Responsible for Stores hardware and technical solutions. Provide Technical leadership to Stores and Logistics.Evaluate and design robust solutions for Stores and LogisticsProviding 3rd level support for Stores and LogisticsPerformance measures includeOn call support roster 24x7 once a monthTo develop, maintain and support the infrastructure services in alignment with Technology Strategy and Roadmap and SLA requirements.To develop & build infrastructure solutions that adheres to specific architecture and project requirements.To deliver quality on-demand infrastructure solutions to budget & timeframes.Solutions to plan and budget, and to agreed quality.Detailed development plans as input to integrated project plan.Risks and issues from development perspectiveDeliverables to ensure systems are fully supportable following deployment – high quality/low defects; support documentation, training, warranty support.Operational ManagementAutomate infrastructure solutions to ensure quality, repeatable processes are developed & implemented.Ensure adherence to quality processesConduct problem analysis of support issues. Decide and implement changes to improve application reliability.Create & maintain technical documentationAssist in the implementation of infrastructure solutionsEstimate work effortHelp devise strategic development plansHelp devise business development plansRecommend tool selectionSupport disaster recovery and business continuity planningVendor ManagementLiaise with Vendors on new tools to exploit new features.Defect resolution in vendor offerings.Technical ManagementDecide most appropriate technical solutions to ensure technical integrity of systems and cost-effective maintainabilityEnsure availability of key business functionality on a 24x7 basis.Manage ProgramsRegularly report on progress on delivery and support objectives.Ensure appropriate communication of risksHelp determine risks and issuesContribute to project governance

University of Pune

Masters of Computer Sciences, Computer Science

University of Pune

Bachleor of Computer Sciences, Computer Science

Loyola High School Pune

School, Science