Charles Samson
Cyber Security Analyst @Woolworths Group
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WORK HISTORY
Cyber Security Analyst @Woolworths Group
Secured endpoints and reduced security risks for Woolworths through vulnerability assessments, Splunk SIEM monitoring, and phishing mitigation. Improved incident response by 25%, reduced false positives by 90%, and maintained system uptime while ensuring compliance with PCI DSS and NIST frameworks.• Secured endpoint devices across Woolworths’ retail stores, distribution centers, and offices, improving overall system security and operational continuity.• Conducted comprehensive vulnerability assessments, reducing the attack surface by 15% and addressing critical risks.• Monitored, analyzed, and triaged 300+ security events monthly using Splunk SIEM, cutting incident response times by 20% and mitigating 95% of potential threats before escalation.• Optimized Splunk SIEM configurations to reduce false positives by 20%, saving over 10 hours weekly for SOC team operations.• Spearheaded phishing mitigation efforts, enhancing email filtering rules and delivering training to 200+ employees, resulting in a 30% drop in successful phishing attempts within six months.• Deployed and managed hundreds of virtual machines for security testing and attack simulations, boosting threat preparedness and response capabilities.• Collaborated with IT teams to ensure compliance with PCI DSS and NIST cybersecurity frameworks, safeguarding critical infrastructure and sensitive data.• Maintained system uptime by proactively identifying and mitigating threats to critical infrastructure.
EDUCATION
St Peter's College
SACE
Griffith University
Bachelor's degree
TAFE SA
Certificate IV Cyber Security
ABOUT CHARLES SAMSON
Hello! I’m Charles, an IT professional passionate about leveraging my experience in network engineering, cybersecurity, and technical support to solve complex challenges and drive organizational success. Having moved from Australia to the United States, I’m excited to bring my skills, experience, and dedication to solving complex technical challenges to new opportunities in this vibrant and innovative market. In my previous roles, I’ve: • Transformed IT Networks: Overhauled an entire school’s IT infrastructure, eliminating single points of failure, implementing OSPF for improved routing, and reducing IT tickets by 60%. • Delivered Exceptional Technical Support: Provided on-site services to clients, resolving hardware and software issues, conducting user training, and achieving a 50% reduction in recurring client issues through meticulous end-user education. • Led Teams and Projects: Managed IT professionals, streamlined workflows, and implemented backup and disaster recovery strategies to ensure business continuity. • Embraced Emerging Technologies: Stayed ahead of tech trends, integrating innovative solutions and tools to enhance user experiences and system efficiency. Now based in Southern California, I’m seeking opportunities where I can apply my skills to contribute to organizational success while continuing to grow and learn in the dynamic world of technology. Let’s connect—I’d love to discuss how I can bring value to your team!
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