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Jonathan Tristan
System Administrator @Risk Strategies Company
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WORK HISTORY
System Administrator @Risk Strategies Company
Austin, TX, US
Provide Tier 3 Support for end-users as well as training on how to use company systems. Handle escalations from Tier 1 and 2 as well as high-priority issues for the company. SCCM Administrator and assisting with the rollout of Windows 10 including, the image and deployment of machines. Provide remote desktop support as well as server-related support with one-call resolution with exceptional customer service. VMWare, SCCM, AD, AirWatch, and Mimecast support provided for the company. M365 Administration including Exchange in the Cloud and Intune. Versed in communicating high-level technical support to both technical and non technical individuals.
EDUCATION
Columbia Southern University
Bachelor of Business Administration - BBA, Business Administration/Information Technology
University of Louisiana at Lafayette
Business Administration
ABOUT JONATHAN TRISTAN
Over 20 years of Professional Experience in Sales, Management, Team Building, Executive Support, and Customer Service. A diverse range of experience in Telecommunications, Information Technology, and Oil & Gas industries
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