Jon Billett

Director of Product Design @Guru

They say that you don\'t really know what you\'ve got \'til it\'s gone. After several months away, I was fortunate enough to have the opportunity to rejoin the talented and kind team at Guru as a boomerang employee. Since then, I have continued to collaborate with some of the most amazing people on a variety of projects and initiatives across the organization. Highlights include: developing and refining our User Research Ops and enabling best practices across our Product and Customer-facing teams; leading high-profile research initiatives, generating insights and outputs that have significantly impacted our company-wide GTM strategy and product roadmap; managing and providing senior leadership to a team of the most talented Product Designers I have ever encountered; or even rolling up my IC sleeves and serving as the lead Product Designer on our latest cutting-edge AI-driven features, helping Guru’s users to author and consume content in innovative ways using generative AI technology- Guru is the collaborative knowledge management solution behind the next generation of knowledge workers. With hundreds of customers including leading enterprises such as Shopify, Square, Spotify and Zoom, Guru is reshaping the way teams create, find, and share institutional knowledge to create knowledge-driven cultures. Guru is backed by Accel, Thrive Capital, Emergence Capital, FirstMark Capital, MSD Capital, Slack Fund, and Salesforce Ventures. If you have a hard time finding the knowledge you need to do your job—documents, best practices, tribal know-how—it might be time to bring Guru into your organization.