Joelle K.
Senior Salesforce Administrator | Driving Sales Operations Efficiency & CRM Innovation | Founder of Marie’s Soapery, Skincare Brand
- Role
- Associate Director Commercial Operations at WuXi AppTec
- Location
- South Elgin, IL, US
- LinkedIn followers
- 500 followers
About Joelle K.
As a Senior Salesforce Administrator & Sales Operations Professional, I help organizations streamline sales processes, optimize CRM systems, and drive measurable business growth. With a proven record across education and software enterprises, I specialize in: • Salesforce Administration & Customization – automation, flows, and system optimization • Sales Operations Strategy – forecasting, reporting, and process efficiency • User Training & Enablement – empowering teams to maximize CRM adoption • Data-Driven Insights – delivering actionable reporting to support decision-makingMy approach blends technical expertise with business strategy, ensuring sales teams operate efficiently and customers experience lasting value.Beyond the corporate sphere, I am the Founder of Marie’s Soapery, a handcrafted skincare brand built on sustainability, creativity, and wellness. Leading this venture has expanded my expertise in branding, e-commerce, customer engagement, and entrepreneurship.At the crossroads of technology and entrepreneurship, I thrive on solving complex challenges, elevating performance, and building value-driven relationships. Let’s connect if you’re interested in collaborating on Salesforce innovation, operational strategy, or entrepreneurial partnerships.
Experience
Associate Director Commercial Operations
Apr 2025 — Present · US
Responsible for overseeing operational strategies, optimizing processes, and ensuring alignment between commercial objectives and execution.
Education
Ashford University
Bachelor of Arts, Business Administration and Management, General
Ashford University
Bachelor of Business Administration (B.B.A.), Concentration- Marketing
2009 — 2011
Ashford University
Masters of Arts, Organizational Management- Concentration Project Management
2011 — 2012
Ashford University
Master's Degree, Non-Profit/Public/Organizational Management
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