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Jody Koonce

Onboard Manager @Holland America/Princess Alaska-Yukon Land Operations

Charlotte, NC, US
MOBILE NUMBERS
+17•••••••94

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WORK HISTORY

Apr 2025 — Present

Onboard Manager @Holland America/Princess Alaska-Yukon Land Operations

Anchorage, AK, US

Executing exceptional customer service to guests as they fulfill travel from cruise ship to Denali National Park. Liaison between the Railroad Conductor, Engineers and business operations to ensure safe passage for guests of Holland America Princess. Manage day to day operations on the rail line, and in the back country, to ensure the best Alaskan Wilderness experience to all clients.

EDUCATION

2004 — 2006

University of Phoenix

Master of Business Administration (M.B.A.)

2020 — 2024

Queens University of Charlotte

Masters Science Organzation Development

1992 — 1997

Purdue University

Bachelor's degree

SKILLS

Customer ServiceLeadershipPublic SpeakingInvestmentsManagementMicrosoft OfficeProcess ImprovementRetirement PlanningSocial NetworkingSales

ABOUT JODY KOONCE

District Director - District 37 at Toastmasters International

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