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Jevonna Johnson

Senior Vice President Operations @Upgrade, Inc.

Scottsdale, AZ, US
EMAILS
j••••••••@upgrade.com
MOBILE NUMBERS
+17•••••••53

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WORK HISTORY

Nov 2025 — Present

Senior Vice President Operations @Upgrade, Inc.

Phoenix, AZ, US

EDUCATION

2015 — 2017

Western International University

Business Administration, Management and Operations

2020

Western Governors University

Bachelor of Science Business Administration - BSBA, Business, Management, Marketing, and Related Support Services

SKILLS

StrategyManagementBankingFha De CertificationTrainingNew Business DevelopmentSales ManagementChange ManagementProject ManagementBusiness DevelopmentSix SigmaCoachingStrategic PlanningMortgage BankingCreditU.s. Federal Housing Authority (Fha)LeadershipFhaMortgage LendingProgram Management

ABOUT JEVONNA JOHNSON

Dynamic, results-driven executive with over 25 years of success leading enterprise-wide strategies across mortgage banking, fintech, consumer lending, HR, and operations. Expert in designing and scaling high-impact solutions that drive profitability, operational efficiency, regulatory readiness, and cultural alignment. Recognized for inspiring teams, modernizing customer experiences, and building agile, data-driven organizations. Adept at steering growth in complex environments through cross-functional leadership, stakeholder alignment, and innovation.

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