Jess V.

About Jess V.

Senior Revenue Architect | AI-Driven GTM Transformation | Revenue Design; Customer OutcomesI help revenue organizations stop layering tools onto broken workflows, and start designing systems that make growth predictable.As a Senior Revenue Architect at Gong, I partner with modern revenue teams to rethink how work gets done in an AI-driven world. Forecasting, coaching, pipeline inspection, retention, and expansion are no longer isolated motions; they are interconnected systems that must be intentionally architected to drive measurable outcomes.My work sits at the intersection of customer strategy, revenue operations, and applied AI, helping organizations embed intelligence directly into their operating rhythm rather than adding more process on top. The goal isn’t just adoption of new technology, but meaningful transformation in how teams operate, make decisions, and create value.With a background spanning SaaS, education, and entrepreneurship, I bring a blend of operator mindset, strategic thinking, and customer empathy. I’m known for translating complexity into practical operating models, aligning stakeholders from end users to executives, and driving change that actually sticks.Revenue Architecture represents the evolution of Customer Success: moving from reactive support toward proactive design, building scalable systems, enabling behavioral change, and helping revenue organizations succeed in an AI-first era.If you’re exploring how revenue teams need to operate differently, not just faster, in the age of AI, let’s connect.

Experience

1. Sr Mid Market Revenue Architect

   Gong

   Feb 2026 — Present

   Strategic partner to Gong’s customers, driving revenue transformation through the Revenue AI Operating System. Work with executive and operational leaders to architect revenue workflows, accelerate adoption, and embed Gong across the full revenue lifecycle. Work alongside customers to turn their AI-driven insights into measurable business outcomes and long-term revenue impact through retention and expansion.

Education

• University of Iowa

  Master of Arts - MA, Saxophone Performance

  2012 — 2013

• Monash University

  Bachelor of Music (HONS), Saxophone Performance

  2010 — 2010

• Victorian College of the Arts

  Bachelor of Music Performance, Orchestral Instruments (Saxophone)

  2007 — 2009

Skills

• Consulting
• Music
• Mentoring
• Coaching
• Teaching
• Music Entrepreneurship
• Digital Marketing
• Music Education