Jessica Rami
Dedicated and results-driven professional with extensive experience in elevating customer satisfaction and loyalty through strategic leadership and innovative solutions.
- Role
- Senior Manager, Mobile Key L3 Support at Marriott International
- Location
- Cookeville, TN, US
- LinkedIn followers
- 500 followers
About Jessica Rami
Hi! My name is Jessica, I\'m a committed and outcome-oriented expert with a wealth of…
Experience
Senior Manager, Mobile Key L3 Support
Jul 2021 — Present
Skills
- Time Management
- System Administration
- Quality Assurance
- Desktop Application Support
- Software Installation
- Call Center
- Help Desk Support
- Business Process Improvement
- Peoplesoft
- Hospitality Industry
- Windows Remote Desktop
- Payroll
- Software Training
- Training
- Billing and Collections
- Call Centers
- Customer Service
- First Call Resolution
- Integration
- Hotels
- Front Office
- Presentation Development
- Software Documentation
- Training Program Development
- Hospitality Management
- Analytic Problem Solving
- Oral Communications
- Communication
- Troubleshooting
- Technical Support
- Positive Team Player
- Server Management
- Customer Satisfaction
- Change Management
- Process Improvement
- Active Listening
- Account Management
- Hands-on Training
- Training Delivery
- Technical Writing
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