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Jessica Rami
Senior Manager, Mobile Key L3 Support @Marriott International
Cookeville, TN, US
EMAILS
j••••••••@marriott.com
MOBILE NUMBERS
+18•••••••52
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WORK HISTORY
Jul 2021 — Present
Senior Manager, Mobile Key L3 Support @Marriott International
SKILLS
Time ManagementSystem AdministrationQuality AssuranceDesktop Application SupportSoftware InstallationCall CenterHelp Desk SupportBusiness Process ImprovementPeoplesoftHospitality IndustryWindows Remote DesktopPayrollSoftware TrainingTrainingBilling and CollectionsCall CentersCustomer ServiceFirst Call ResolutionIntegrationHotelsFront OfficePresentation DevelopmentSoftware DocumentationTraining Program DevelopmentHospitality ManagementAnalytic Problem SolvingOral CommunicationsCommunicationTroubleshootingTechnical SupportPositive Team PlayerServer ManagementCustomer SatisfactionChange ManagementProcess ImprovementActive ListeningAccount ManagementHands-on TrainingTraining DeliveryTechnical Writing
ABOUT JESSICA RAMI
Hi! My name is Jessica, I\'m a committed and outcome-oriented expert with a wealth of…
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