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Jessica Mensah

Global HR Director Gtm Sales, Ai, Strategy & Operations @Zendesk

Portland, OR, US
EMAILS
j••••••••@zendesk.com
MOBILE NUMBERS
+13•••••••82

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WORK HISTORY

Jan 2026 — Present

Global HR Director Gtm Sales, Ai, Strategy & Operations @Zendesk

Portland, OR, US

SKILLS

TeamworkInterviewsOrganizational DevelopmentMicrosoft OfficeTeam BuildingManagementHuman ResourcesMarket ResearchCareer CounselingLeadershipProgram ManagementCustomer ServiceData AnalysisRecruitingTalent ManagementPerformance ManagementOnboardingMicrosoft ExcelMicrosoft PowerpointLeadership Development CoachingPublic SpeakingEmployee Relations

ABOUT JESSICA MENSAH

I\'m a strategic, human-centered HR and organizational leader with 16+ years of global experience across Fortune 100 companies. My work lives at the intersection of strategic HR business partnership, executive coaching & enterprise org transformation.Whether leading large-scale transformations or building inclusive talent strategies, I translate business strategy, uncertainty and complexity into actionable, people-first, future-ready solutions rooted in clarity, accountability, purpose and care. I received my bachelors from Purdue University (Lafayette, IN) with a concentration in Strategic Business Management. I have a Master’s in Learning & Organizational Change Management (I/O Psychology) from Northwestern University (Evanston, IL) which underpins my approach to organization design and development through a people science and behavioral economics lens.I’ve lived, worked and operated across North America, Europe, Africa, and Asia, bringing cultural fluency, empathy, insight, and systems-level thinking to everything I do.

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