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Jessica Briggs
Business Systems Analyst Lead @AmeriHealth Caritas
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WORK HISTORY
Business Systems Analyst Lead @AmeriHealth Caritas
Philadelphia, PA, US
Provide ongoing support as a lead SME for all components of company ERP system.• Participate in estimation efforts to formulate and define the scope of IS team deliverables. • Lead teams that provide production support for internally developed and vendor developed applications. • Participate in the change management process playing a lead role as needed. • Assess business implications of project(s) to current and future business environment and identify new business opportunities. • Lead proactive functional support in an area of the business, planning how technology will support the business’ strategic objective. • Conduct diagnosis of business problems, factoring in a strong understanding of the business processes and anticipating implementation obstacles. • Lead efforts to define functional requirements and design innovative solutions for complex business and technology problems. • Provide time/resource estimates for assigned projects. • Recommend investments in new tools or the adoption of new processes/methodologies. • Contribute to strategic growth plans for the organization.
EDUCATION
Montgomery College
Associate of Arts (AA)
University of Maryland University College
Bachelor of Science (BS)
ABOUT JESSICA BRIGGS
SENIOR BUSINESS ANALYST – SYSTEMS AND SOFTWARE Highly experienced Senior Business…
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