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Jeremy Novak
Cbp Watch, Communications Center Division, Deputy Assistant Director @U.S. Customs and Border Protection
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WORK HISTORY
Cbp Watch, Communications Center Division, Deputy Assistant Director @U.S. Customs and Border Protection
Orlando, FL, US
Leader within the National Law Enforcement Communications Center in charge of the CBP Watch, Communications Center Division. The CCD, known nationwide by radio call sign Charlie-100, provides 24/7 response to calls for law enforcement information and assistance to almost users across the Department of Homeland Security, including Homeland Security Investigations, Office of Field Operations, Border Patrol, Coast Guard, Air and Marine Operations, and 42 fee-for-service agencies in other Federal departments. Supervises 72 Sector Enforcement Specialists, including scheduling, payroll approvals, and training certifications. Manages CCO operations receiving service calls each week from users across the country, including Alaska, Hawaii and Puerto Rico. Service calls include criminal background checks, border crossing information, vehicle, aircraft and vessel identification, officer transports, duress calls, radio checks, cross-agency coordination, inter-agency networking, Be Alert Hotline calls, radio encryption rekey, and other law enforcement support to field agents upon request.
EDUCATION
Michigan State University
Bachelor of Arts (BA), Criminal Justice
Veterans Affairs Law Enforcement Training Center
Basic Police Officer Academy, Program Inspections, Executive Leadership, and Chief's Symposium
Eastern Kentucky University
Police Administration Course, Criminal Justice/Law Enforcement Administration
University of the Cumberlands Graduate and Online
Doctor of Philosophy - PhD, Leadership with an emphasis in Criminal Justice
American Public University System
Master of Arts (MA), Criminal Justice
ABOUT JEREMY NOVAK
Experienced management professional eager to contribute leadership expertise.
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