Jenny Washburn

Advancing Customer Outcomes Through AI innovation with Salesforce

Role
Customer Success Manager - High Tech Strategic Accounts at Salesforce
Location
Chicago, IL, US
LinkedIn followers
500 followers

About Jenny Washburn

Client Relationship Director with proven expertise in driving account growth, retention, and performance optimization. Experienced in Account Management, Sales, Lead Generation, Upselling, Leadership, and Marketing. Recognized for consistently exceeding sales and retention goals through a strong background in client engagement and relationship management. Skilled at executing go-to-market strategies, including the successful launch of Slack AI.

Experience

  1. Customer Success Manager - High Tech Strategic Accounts

    Salesforce

    May 2025 — Present

Education

  • DePaul University

    Bachelor's, English

    2007 — 2009

  • University of Dayton

    English

    2005 — 2007

  • National Louis University

    Secondary Education and Teaching

    2010 — 2011

  • Istituto Lorenzo de'​ Medici

    Italian Studies

    2007 — 2007

Skills

  • Online Marketing
  • Marketing
  • Email Marketing
  • Account Management
  • Lead Generation
  • Online Advertising
  • Sales
  • Cold Calling
  • Digital Marketing
  • Advertising
  • New Business Development
  • Sales Process
  • Social Networking
  • Social Media
  • Social Media Marketing
  • Salesforce.com
  • Direct Sales

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Jenny Washburn — Customer Success Manager - High Tech Strategic Accounts at Salesforce in Chicago, IL, US | Unifers