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Stephanie Dowling
Director - Deployment Strategist - Forward Deployment Engineering (Fde) Team @Salesforce
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WORK HISTORY
Director - Deployment Strategist - Forward Deployment Engineering (Fde) Team @Salesforce
Perth, AU
Director - Strategist in Global Agentforce Acceleration Team APAC Region
EDUCATION
Australian Institute of Company Directors
Graduate Member of the AICD, Business Administration and Management, General
University of South Australia
Master of Business Administration (M.B.A.), Business Administration and Management, General
The University of Notre Dame Australia
Bachelor of Applied Science (BASc), Physiotherapy
SKILLS
ABOUT STEPHANIE DOWLING
I am passionate about working with people to solve complex customer and business problems. With a decade of experience in management consulting for Salesforce, Ausgrid, PwC, and EY, I have supported business leaders to operationalise strategic business objectives. As a Senior Business Strategist Manager at Salesforce my core areas of experience are technology-enabled transformation, customer experience service design and program management within the Financial Services, Infrastructure and Public sectors. My key skills include:CRM Implementation Customer and User Experience DesignDesign Thinking, Service Design and Operating Model Optimisation Process, Policy and Governance ImprovementChange Management and Implementation
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