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Start for FreeJeff Simon
Vice President of Professional Services @Conga
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WORK HISTORY
Vice President of Professional Services @Conga
EDUCATION
Colorado State University
BS, Business Administration
SKILLS
ABOUT JEFF SIMON
As an Executive Professional Services Leader, I have 25+ years of experience in driving global service delivery, revenue growth, and operational excellence across enterprise technology. I am also well versed in SaaS solutions and working within consulting organizations. I have a proven track record of leading high-performing teams, complex forecasting, scaling service portfolios, and delivering measurable customer and business outcomes. Key Achievements Include: Directed a global organization of 200+ professionals, including 3 VPs, 2 Senior Directors, and 1 Director, delivering $45M in services revenue at a 30% contribution margin with world-class CSAT (97%) and NPS (84) scores Integrated the customer delivery groups of 3 acquired companies, playing a key role in due diligence, operational alignment, and post-acquisition transformation across professional services and customer-facing functions Served as a key executive responsible for 60% of Tripwire’s total revenue ($95M) and EBITDA, overseeing global customer-facing functions including Professional Services, Managed Services, Education, App & Solutions Development, Customer Support, and Product Maintenance Renewals Sales while leading a 100+ member team Designed, developed, and launched OfferClick.com, a scalable cloud-based, private-label digital couponing platform integrating social media and mobile engagement for consumers, retailers, and strategic partnersContact me through this profile if you wish to connect.
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