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Jeff

Senior Business Analyst @Aperia

Plano, TX, US
EMAILS
j••••@aperia.com
MOBILE NUMBERS
+19•••••••22

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WORK HISTORY

Aug 2021 — Present

Senior Business Analyst @Aperia

Product Owner • Identify stakeholder pain points and design customer centric solutions • Develop features roadmap with internal and external stakeholders and plan program increments • Collaborate with POs on feature requirements, business value, and priority • Drive relentless team and organizational improvement • Optimize efficiencies, and deliver highest possible quality • Present system demos and designs to internal and external stakeholders • Conduct stakeholder management • Participate in cross functional collaboration and improvement for strategic execution • Draft and present sequence/architecture diagrams

EDUCATION

N/A

University of North Texas

Bachelor of Science - BS, Information Science

2017 — 2019

Dallas College North Lake Campus

Associate of Arts - AA, Liberal Arts and Sciences/Liberal Studies

SKILLS

Team LeadershipTechnology Change ManagementStrategyProduct ImplementationIso 9000 - 2001Process ImprovementCustomer Service TrainingProductivity ImprovementCustomer Service ManagementOperations ManagementData MigrationChange ManagementSharepointTableauLeadershipCrmSharepoint DesignerTeam BuildingPerformance ManagementPresentationsUser Interface PrototypingSolution DevelopmentBusiness DevelopmentEntrepreneurshipCost SavingsTrainingContract NegotiationProduct MigrationTeam ManagementBusiness Process ImprovementUser Interface DesignData AnalysisUser Interface SpecificationsProject ManagementUser Acceptance TestingManagementProduct DesignCustomer ServiceClient ManagementSales Management

ABOUT JEFF

With over 25 years of experience spanning multinational Fortune 500 companies, B2B and…

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