Jeevan Satish

Business Analyst @UnitedHealth Group

San Jose, CA, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2025 — Present

Business Analyst @UnitedHealth Group

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US

Collaborated with business stakeholders and IT teams to gather and document requirements for insurance policy management andclaims processing systems, supporting 8+ enterprise initiatives. Managed requirements lifecycle using Jira and Confluence, creating 60+ user stories and acceptance criteria while maintainingtraceability across project deliverables. Developed process flow diagrams, wireframes, and workflow models using MS Visio, Lucidchart, and Balsamiq, improvingrequirement clarity and reducing change requests by 20%. Built interactive dashboards and analytical reports using Power BI and Tableau, enabling business teams to track claims processingKPIs and operational performance. Conducted Gap Analysis and Root Cause Analysis to identify inefficiencies in claims and underwriting workflows, contributing to a22% reduction in processing turnaround time. Performed API analysis and validation by reviewing XML/JSON payloads and testing endpoints using Postman, ensuring accuratesystem integration between internal applications. Facilitated cross-functional meetings and stakeholder workshops to present findings, validate requirements, and ensure alignmentbetween business objectives and technical implementation.

EDUCATION

2018 — 2020

Narayana PU College

Computer Science

2020 — 2023

Presidency University, Bangalore

Bachelor's degree

2023 — 2025

Drexel University

Master of Science - MS

N/A

Sri Sathya Sai Loka Seva Educational Institutions, Alike

High School Diploma

ABOUT JEEVAN SATISH

I’m a Business Analyst who enjoys working at the intersection of business and technology. My focus is on understanding how systems and processes work, identifying gaps, and helping teams turn business needs into practical solutions. I work closely with stakeholders, product teams, and developers to gather requirements, write user stories, and document processes. I also use tools like SQL, Power BI, Tableau, Jira, and Confluence to analyze data, track progress, and support better decision-making. What I enjoy most is solving real business problems, improving workflows, and helping teams build systems that are more efficient and easier for people to use.

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