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Start for FreeJedrzej Radziewicz
Service Process Lead Knowledge & Problem Management @Fujitsu
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WORK HISTORY
Service Process Lead Knowledge & Problem Management @Fujitsu
Knowledge Management- Managing the Knowledge Bases - Monitoring the flowcharts and related project documentation - Promoting Knowledge Capture and reuse - Supporting clients during a new product or Service launch - Identifying and implementing process improvements in the field of Knowledge Management or Customer Experience - Creating and managing the reports for dedicated clientsProblem Management- Solving reactive and proactive Problem Records- Performing the analysis of trends and events- Cooperating with stakeholders during problem investigation- Creating RCAs- HR Management
EDUCATION
Politechnika Opolska
Logistyka
Uniwersytet Opolski
Magister (Mgr)
ABOUT JEDRZEJ RADZIEWICZ
Service Process Lead
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