Jai Eish Sharma

Onsite Lead Consultant @Cisco

Des Plaines, IL, US
MOBILE NUMBERS
+16•••••••29

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WORK HISTORY

Jan 2015 — Present

Onsite Lead Consultant @Cisco

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San Jose, CA, US

Working as an Active Directory Administrator• Working on new Technologies like Admin Token and Smart Badges for Authentication purposes.• Analyze the RCA (Root Cause Analysis) done by team and different vendors.• Conduct Meetings with Clients to discuss and provide solutions to different Problems.• Excellent Customer Handling Skills.• Troubleshooting all kind of domain related issues.• Resolving DNS Issues.• Troubleshooting Network setup issues.• Troubleshooting Group Policies related issues.• Providing Active Directory trainings to offshore team members.

SKILLS

Vendor ManagementNegotiationOperating SystemsProject ManagementItil ImplementationCisco Systems ProductsMicrosoft ExchangeDomain Name System (Dns)Dynamic Host Configuration Protocol (Dhcp)FirewallsBusiness StrategyDnsManagementNew Business DevelopmentIT Service ManagementNetworkingActive DirectoryWindows ServerDirectory ServicesTechnical SupportServersItilTeam LeadershipPowershellActive Directory ExperienceDhcpCisco TechnologiesIp NetworkingCustomer Service

ABOUT JAI EISH SHARMA

An experience of 17 years in Infrastructure Services along with certifications like MCSE…

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