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Jaclyn Easton
Senior Account Manager @Delmain
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WORK HISTORY
Senior Account Manager @Delmain
Portland, OR, US
EDUCATION
George Fox University
Bachelor of Arts - BA, Entrepreneurship/Entrepreneurial Studies
ABOUT JACLYN EASTON
I’m an adaptable, results-driven leader with 10+ years of experience in client-facing roles ranging from irl hospitality to remote global agencies. On any given day, you can find me leading strategic client meetings, troubleshooting with internal stakeholders, and streamlining processes to make life easier because chaos is not a strategy. I thrive working across functions to turn big ideas into real results. As a people person, I aim to make work more enjoyable for every person I work with, including a little humor along the way. I don\'t shy away from hard conversations or ambitious goals. I recognize the moments of tension as opportunities for breakthroughs. With a strong foundation in ongoing relationship management, overseeing digital strategies, and creating customer-centric brand experiences, I thrive in dynamic environments where I can align teams, optimize workflows, and use data to make smart decisions.I’m deeply passionate about personal development and bring a focus on continuous improvement into everything I do—whether it’s mentoring others or tackling new challenges head-on, I recognize and apply the learning opportunity in every situation.Beyond my experience in digital marketing, I’ve built strong program management skills in a variety of ways. As a life coach, I developed and led impactful workshops. As an event planner, I crafted engaging branded moments. And as a group fitness instructor, I designed well-paced classes (yes, including the playlists). No matter the setting, I love bringing structure to ideas and making things run smoothly.🧰 Key skills: Account management, project management, negotiation, program management, relationship management, client retention, upselling, cross-team collaboration, data analysis, presentations, brand management, SEO/ SEM strategy, business consulting, personal coaching, developing standard operating procedures and playbooks, design thinking, conflict resolution/ de-escalation.Let’s connect—whether to talk business strategy, swap travel stories, or share restaurant recommendations!
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