Hayden Carpenter

Account Manager @Delmain

US

B2B Relationship Management & Client Success- Built and maintained strong B2B relationships with dental practice owners and healthcare professionals, acting as the primary point of contact for all marketing needs- Collaborated directly with doctors and practice managers to understand business goals, offering strategic marketing solutions tailored to their unique needs- Led client meetings and consultations, providing actionable insights and recommendations to improve digital presence, patient acquisition, and business growth.Marketing Strategy & Execution- Created and executed customized digital marketing strategies for dental practices, including SEO, PPC, website optimization, and social media, to drive patient acquisition and retention- Coordinated marketing campaigns to align with client business objectives, improving practice visibility, local rankings, and online reputation- Analyzed performance data to optimize campaigns and achieve measurable results, consistently improving client ROI and meeting KPIs.Client Communication & Project Management- Managed multiple client accounts simultaneously, ensuring timely execution of marketing strategies and consistent communication throughout each project lifecycle- Provided ongoing support and performance reports to clients, presenting data-driven insights to refine strategies and optimize results.Business Development & Sales- Identified new business opportunities within existing client accounts, driving upsell and cross-sell initiatives to expand service offerings and grow revenue.

New Mexico State University

Bachelor of Business Administration - BBA