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Isidio Jose Santos Neto
Senior Inventory Team Lead at Ballard Power Systems @Ballard Power Systems
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WORK HISTORY
Senior Inventory Team Lead at Ballard Power Systems @Ballard Power Systems
Бернаби, BC, CA
Oracle ERP Subject Matter Expert (SME) for Inventory and Manufacturing/Production modules at Ballard headquarters, providing functional support and guidance to users • Supported Oracle ERP implementation, validation, and system testing activities across Burnaby, Hobro (Denmark), and Bend (USA) facilities • Participated in User Acceptance Testing (UAT) and process validation to ensure inventory and production workflows aligned with business requirements and system functionality • Validated inventory transactions, system workflows, and operational processes to maintain inventory integrity and transaction accuracy • Led inventory process improvements related to stock accuracy, material flow, and operational efficiency • Managed and oversaw $40M+ inventory across three facilities • Developed KPIs for inventory, procurement, logistics, planning, and related support functions • Investigated and resolved inventory discrepancies, transaction issues, and process gaps • Trained and supported users on Oracle inventory and manufacturing processes
EDUCATION
Centro Universitário Internacional UNINTER
Master of Business Administration - MBA, International Business and Business Administration
Universidade Salvador
Bachelor's degree, Business Administration
ABOUT ISIDIO JOSE SANTOS NETO
Inventory and supply chain systems professional with over 10 years of experience supporting ERP-driven inventory processes, operational analysis, and cross-functional process improvement in complex industrial environments. Currently serving as the Oracle ERP Subject Matter Expert (SME) for Inventory and Manufacturing/Production modules at Ballard Power Systems, supporting users, troubleshooting system and transaction issues, and ensuring inventory data integrity across multiple facilities. Experienced in supporting ERP implementation activities across Canada, the U.S, and Europe, including participation in User Acceptance Testing (UAT), system validation, and process alignment. Strong focus on ensuring that system workflows accurately reflect operational reality and support reliable decision-making. Skilled in inventory reporting, KPI development, discrepancy investigation, and continuous improvement initiatives related to material flow, transaction accuracy, and system performance. Brings a practical understanding of both system functionality and operational impact, with the ability to bridge the gap between business users, processes, and ERP systems.
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