Hitesh Arora

Delivery Manager-operations @UnitedHealth Group

West Delhi, DL, IN
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2016 — Present

Delivery Manager-operations @UnitedHealth Group

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Gurgaon, IN

SKILLS

Employee EngagementVendor ManagementLeadershipBpoProcess ImprovementOutsourcingCustomer Relationship Management (Crm)Performance ManagementCrmService DeliveryBusiness Process ImprovementTeam ManagementOperations ManagementManagement

ABOUT HITESH ARORA

At Optum Global Solutions, our team\'s commitment to exceptional service delivery has been unwavering for over five years, with a focus on key performance metrics and adept change control. Previously, as a Delivery Manager-Operations at UnitedHealth Group, we cultivated a robust foundation in managing operations effectively. Our proficiency in creative problem-solving has continually driven improvements in service quality and efficiency. This journey began at Green Fields Public School, which laid the groundwork for my professional path. With a consistent emphasis on collaboration and innovation, we strive to not only meet but exceed service delivery expectations.

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Hitesh Arora — Delivery Manager-operations at UnitedHealth Group in West Delhi, DL, IN | Unifers