Bill Banash
Patient Experience Manager @UnitedHealth Group
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WORK HISTORY
Patient Experience Manager @UnitedHealth Group
Responsible for leading the market to address patient perception and increase UHC’s performance on CAHPS and HOS. Responsible for implementation of programs and processes designed to build and improve patient experience within designated market and assigned provider groups. Working with provider executives and UHC Market leaders and executives on solving one of UHG’s most complex problems. Collaboration with UHC business unit leaders, provider groups and complex networks to lead the change that is needed in CAHPS survey results.
EDUCATION
Abilene Christian University
M.A.
Oregon State University
B.S.
SKILLS
ABOUT BILL BANASH
An experienced Program Manager with expertise in taking a proactive approach with…
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