Hayes Zierden

WORK HISTORY

EDUCATION

ABOUT HAYES ZIERDEN

As a Technical Writer with a background in research, environmental policy, and content development, I specialize in transforming complex information into clear, user-friendly documentation. My ability to analyze, organize, and communicate effectively allows me to create materials that enhance user understanding and streamline knowledge sharing. Whether developing technical guides, reports, or instructional content, I am committed to ensuring clarity, accuracy, and accessibility for diverse audiences.With a B.S. in Politics, Philosophy, and Economics from Northeastern University, I have cultivated strong research, writing, and problem-solving skills that translate into technical writing. Throughout my experience, I have managed membership databases in Salesforce, coordinated outreach campaigns, and drafted structured content for environmental organizations and academic institutions. Additionally, I have developed expertise in content strategy and data organization, making me adept at creating resources that support both internal teams and external stakeholders.What I Bring to the Table- Technical Writing & Documentation – Creating structured content for diverse audiences, including reports, instructional guides, and data-driven resources- Research & Information Synthesis – Gathering, analyzing, and presenting data in a digestible format- Collaboration & Project Coordination – Working with teams to improve content quality and clarity- Content Strategy & Communication – Managing email campaigns and structured communication to engage audiences effectively.Tools & Skills- Microsoft Office, Google Suite- HTML, CSS, XML- Content Strategy, Research, Data Organization- Writing & Editing, Environmental Science KnowledgeI thrive in collaborative environments where research, problem-solving, and communication intersect, and I am always looking for opportunities to contribute to teams that value clear, precise, and well-structured documentation. Let’s connect!