Harrison Janness Simon

Sales Operations Analyst @CTS Corporation

Develop and manage complex reporting dashboards to provide actionable insights to senior leadership and sales teams.• Act as a liaison between sales, finance, and executive leadership to align on key business strategies and revenue goals.• Serve as Salesforce System Administrator, maintaining data integrity, creating workflows, automation rules, and user training resources.• Oversee business projects and initiatives to ensure timely completion, cross-departmental collaboration, and goal alignment.• Create and maintain executive-level presentations and reports for performance reviews, forecasts, and quarterly business updates.• Analyze sales performance metrics to identify trends, optimize sales processes, and improve operational efficiency.• Support forecasting, and incentive compensation planning to drive accountability and performance.• Partner with cross-functional teams to streamline CRM data processes, improve pipeline accuracy, and enhance system adoption.• Develop and document standard operating procedures (SOPs) for sales operations to ensure consistency and scalability.