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Harjot Singh
Customer Service Agent @Air New Zealand
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WORK HISTORY
Customer Service Agent @Air New Zealand
NZ
Providing exceptional customer service to Air New Zealand passengers, including checking in and ticketing, escorting passengers to and from aircraft, and resolving customer complaints- Building internal and external relationships with the stakeholders- Answered customer questions and assisted based on each customer’s needs and requests by the brand in a friendly, helpful and prompt manner- Ensuring the safety and security of airport people, assets and safety protocols-Handling customer enquiries and resolving them in a timely and professional manner- Assisted customers within the queue to minimize wait time and provided the most efficient service possible- Generated flight reservations using airlines’ computer system and issued airline tickets and boarding passes- Managed to make various informational announcements (PA)-Calculated aeroplane load and coordinated operations as required.
EDUCATION
Western Institute of Technology
Bachelors in Business Entrepreneurship
ABOUT HARJOT SINGH
I help brands show up better on social media — backed by years of actually dealing with…
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