Harika B.

Business Analyst @UnitedHealth Group

Birmingham, AL, US
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+91 *********19

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WORK HISTORY

Feb 2025 — Present

Business Analyst @UnitedHealth Group

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US

Led requirement-gathering workshops with cross-functional teams to define enrollment, claims, and provider integration workflows, leveraging JIRA, Confluence, and Lucidchart to create detailed BRDs, FRDs, and process diagrams that ensured seamless alignment with project objectives.• Designed optimized end-to-end process flows for the Health360 platform, collaborating with stakeholders to refine business rules and eliminate redundant manual processes while ensuring HIPAA and ACA compliance, utilizing AWS Cloud, Lucidchart, and SQL for accurate backend data mapping.• Analyzed policy enrollment and claims datasets by performing detailed validations using SQL and collaborated with developers to define API integration requirements, using Postman to test real-time syncs across backend systems, which streamlined member data management across multiple channels.• Drove insights from healthcare data trends by building interactive Tableau dashboards that revealed claim rejection patterns, enabling stakeholders to make informed decisions that improved operational efficiency and enhanced member satisfaction by a significant percentage.• Executed UAT scenarios alongside QA teams to validate new Health360 features and APIs, ensuring defect-free releases while coordinating with compliance teams to maintain HIPAA security standards, applying AWS, Postman, and JIRA to deliver secure, high-quality solutions on time.

ABOUT HARIKA B.

Hi, I’m Harika Barigela, a Business Analyst with 3+ years of experience helping healthcare organizations turn complex requirements into practical solutions that streamline operations, improve accuracy, and support smarter decisions. At United Healthcare Group, I’ve led requirement-gathering workshops, built end-to-end process flows for enrollment and claims, and worked closely with developers to ensure integrations run smoothly. I also design dashboards in Power BI and Tableau that uncover trends in claims and member data, helping stakeholders make better decisions. Before that, at Hexaware Techno, I focused on claims automation and patient data integration projects, reducing manual work, improving accuracy, and ensuring compliance with HIPAA and ACA. Tools I use: SQL | Power BI | Tableau | JIRA | Confluence | Postman | AWS | Lucidchart | Excel I hold a Master’s degree in Engineering Management from the University of Alabama at Birmingham and a Microsoft Power BI Data Analyst certification. Let’s connect if you’re looking for a Business Analyst who blends strategic thinking with hands-on technical skills to deliver real business value! Currently on F1 OPT Open to relocation and new opportunities Seeking Business Analyst or related roles that combine data, strategy, and impact

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Harika B. — Business Analyst at UnitedHealth Group in Birmingham, AL, US | Unifers