Hari Prasad

Quality Assurance Analyst @HireRight

Bangalore Urban, IN

Perform quality control audits to make sure the background screening process was conducted in line with the Client’s requirements and HireRight’s high quality standards as well as SOPs- Compare findings with company standards and Clients` SLAs/guidelines to make sure the Clients receive the reports tailored to their needs- Run regular monitoring QC errors to identify trends and find the areas for improvement that need to be discussed with Seniors and/or TLs- Special care about TAT for sub-requests; as many as possible sub-request must be delivered within the agreed TAT;Minimize the number of QC errors and follow \"0 errors\" approach by fixing simple mistakes/proposing process changes/highlighting issues with the processes;Highlight to Senior QC Officer/TL all inconsistencies in SOPs, procedures etc. once noticed- Utilize all available communication channels (including team meetings) to stay up to date with procedures and processes;Collaboration with all HireRight Departments with special focus on Operations- Participation in Quality improvement projects and programmes- Often committed to ad-hoc, job related duties- Respect and adhere the company’s Core 4 values.

Sethu Institute of Technology

Bachelor's degree