Hari Perla

Triage Software Defects Manager Self Driving @Rivian

As a Triage/Software Defects Manager, we excel at effectively managing software defects and issues within development projects. Our approach involves seamlessly tracking, categorizing, prioritizing, and resolving software defects, ultimately ensuring optimal project outcomes. As part of the Autonomy/Self-driving department, we work collaboratively with different teams to identify and mitigate risks, and highlight current shortcomings in software development. Through cross-functional collaboration, we strive to continuously improve our software products. Our team partners with Cloud and Data Analytics experts to create insightful dashboards and provide valuable data-driven insights on different trends seen across features. These insights help the development team make informed decisions that drive better product outcomes. In addition to managing software defects within development projects, our team is also responsible for triaging and debugging external customer and internal development-related tickets. By addressing these tickets efficiently, we ensure that our software products meet the highest standards of quality and customer satisfaction.