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Giridhar Anbalagan

Regional Site Leader @DATAMARK, Inc.

Chennai, TN, IN
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Dec 2023 — Present

Regional Site Leader @DATAMARK, Inc.

IN

As a Site Leader, I am responsible for Operations, Employee Engagement,Client Engagement and Facilities.

EDUCATION

2002 — 2006

St Peter's University

Bachelor's Degree, Chemical Engineering

SKILLS

Resource ManagementMicrosoft OfficeOutsourcingService DeliveryMicrosoft ExcelPowerpointCustomer ServiceCrmTrainingCustomer SatisfactionProcess ImprovementTechnical RecruitingMcafee AntivirusOperations ManagementClient RelationsRevenue AnalysisProject RestructuringGoal SettingPhotoshopRisk AnalysisProject ManagementMicrosoft WordTeam LeadershipMac OsLeadershipPerfomanceCustomer ExperienceMobile Operating SystemsPerfomance ManagementMsvisoTeam ManagementCall CentersOperating SystemsVendor ManagementResearch

ABOUT GIRIDHAR ANBALAGAN

With over 20 years of dedicated experience, my professional journey has revolved around shaping exceptional customer experiences and driving operational excellence in various domains. My expertise spans Leadership, Customer Service,Lead Generation,Revenue Management,Succession Planning, Organization growth, Automation, Customer Lifecycle Management, Call Center Budgeting, Transition Management, Complaint Handling,Strategic Thinking,Team Management,Change Management,Data Analysis & Process OptimizationMy rewarding career has honed me into a seasoned professional with a relentless commitment to excellence. At my core, I am driven by a dual focus on both business and customers, coupled with a deep understanding of processes and products. I thrive under pressure and possess a knack for effective team leadership and development.My proven track record includes successfully managing multiple lines of business within the Call Center environment while leveraging data analysis to propel projects forward and enhance Customer Satisfaction (CSAT) scores. I take pride in being consistently recognized as a self-motivated individual with unwavering work ethics, strong analytical skills, and an innate passion for solving customers\' and Clients problems.Let\'s connect and explore opportunities to collaborate and drive success together.

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