Gaurav Mani
Global IT Delivery Head | Digital, Cloud & AI-Driven Transformation | Client Success | P&L
- Role
- Delivery Unit Head at HCLTech
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Gaurav Mani
Results-driven IT Delivery & Digital Transformation Leader with 24+ years of global experience leading large-scale enterprise IT portfolios, multi-geo service delivery, and transformation programs for Fortune 50 organizations and large strategic clients across complex, multi-domain IT environments.Demonstrated success in end-to-end IT service delivery, P&L ownership, executive client engagement, growth enablement, and transition & transformation, consistently driving operational excellence, cost optimization, and measurable business outcomes.Areas of specialization include:• Enterprise IT Services Delivery (EE / EN / NN Models)• Large-Scale Global Team Leadership & Governance• CIO / CXO Engagement & Strategic Client Partnerships• Digital, Cloud & Automation-led Transformation• Process Optimization, Productivity & Profitability ImprovementI lead with a collaborative, accountable leadership style, building high-performing teams and fostering a culture of continuous improvement, innovation, and customer-centric execution.In today’s VUCA environment, relevance is critical. I strongly believe in—and practice—the Learn–Unlearn–Relearn mindset to continuously adapt and lead with impact.Recent Certifications: PAL I | SAFe Agilist | AWS | Azure | Google Cloud | Azure DevOps“Your attitude, not just your aptitude, determines your altitude.”Keywords: IT Delivery Head, Chief Delivery Officer, CIO Partner, Digital Transformation Leader, Global Delivery, P&L Owner, Fortune 50, Enterprise IT, Cloud Transformation, Automation, Managed Services
Experience
Delivery Unit Head
Jan 2024 — Present · Noida, IN
Vertical Delivery Head for large Strategic Accounts (Fortune 50) End-End service delivery, Client Management, People, Growth, P&L owner, Optimization, Digital Transformation, C-SAT/ E-SAT/ CX, Risk & Compliance• Establish & enhance Client’s trust and confidence for greater C-SAT • Partner with CoE/ Pre-Sales for Business Development (EN/NN). • Elevate Thought Leadership and drive Strategic initiatives aligned to customer goals & priorities • Value Delivery, enhance Productivity & Efficiency through levers such as Hyper-Automation, Tech adoption of NextGen, Digital, Cloud solutions; Lean IT, Full Stack Observability
Education
SBDAV Public School, Vasant Vihar, New-Delhi
Academics, Science
1990 — 1997
Pune University
Bachelor of Engineering, Computer Engineering
1997 — 2001
Skills
- Pre-Sales
- Strategy
- Microsoft Exchange
- Program Management
- IT Operations
- Escalation Management
- Disaster Recovery
- Operational Excellence
- Service Delivery
- Revenue & Profit Growth
- Customer Relationship Management (Crm)
- Vendor Management
- Management
- Client Services
- IT Operations Management
- Team Management
- Requirements Analysis
- Csat
- Transition Management
- Process Improvement
- Active Directory
- Data Center
- IT Service Management
- Account Management
- Project Management
- Client Engagement
- Servers
- Crm
- Itil
- Incident Handling
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